Xylem – Flygt

Certainty is the currency for decision-makers

Client
Xylem – Flygt
Task
Brand platform and awareness campaign
Deliverables
  • Brand strategy
  • Brand platform
  • Campaign concept
  • Go-to market strategy
  • Global marketing toolbox
  • Film production
  • Photo production
  • Social media content
  • Print
  • Webdesign

The challenge

For more than a century, Flygt, a Xylem brand, has developed pumping solutions that have helped move the water and wastewater industries forward. When the market became more competitive and price-focused, Flygt chose to redefine what value means by shifting the emphasis from upfront cost to long-term performance and certainty.

Approach

We stopped talking about products and started talking about decisions. Because choosing wastewater pumps is a serious business. And it isn’t just a spec exercise. It’s a risk call. One that affects budgets, reputations and public trust.

Solution

Flygt defined what sets it apart. Not just how its pumps perform, but what they make possible: confidence in critical decisions and stability over time. That belief was distilled into a single promise: The Value of Certainty.

We left the pump site and moved into the office environment where important choices are made. No product demos. No industry clichés. With a dash of humour, we captured the quiet tension behind decisions that carry real responsibility.

Result

The campaign delivered exceptional reach and engagement, significantly outperforming previous benchmarks and ensuring Flygt reinforced its position as the benchmark for reliability and long-term value. A post-campaign test confirmed that the use of humour made the communication more memorable while strengthening perceptions of Flygt as a professional, credible and customer-focused brand.

A medium shot of a man with a mustache and a maroon vest looking upwards thoughtfully with his finger on his chin. Large white text overlays the office background, reading: 'It's a big decision'.